Privacy & Confidentiality Policy
At Clicxo we sincerely value & appreciate the trust you place in us. That's why we focus on the highest & sincerest standards for secure transactions and customer information privacy. Please read the following statement carefully to learn about our policies regarding information collection and dissemination practices.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site providing personal information at your discretion and log on with your user name and password which you provide at your discretion as well.
- Data that we collect
We may collect various pieces of information if you seek to place an order for a product with us on the Site.
We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, payment details, payment card details or bank account details.
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email or over the phone with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
- Sharing Information with Third Party
We may pass your name, address, mobile number on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes. The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions, clicxo.com.bd hold limited or no liability in such cases.
- Use of Personal Information for Survey and Service Development
We may use your personal information for opinion and research purpose in order to develop our services. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Disclosing your email address is only necessary in certain cases upon your approval. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties
We may also send you other information about new features in the site or app, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed, please take assistance from our Customer Care team on working days and we will cease to send you information as requested as soon as possible. If your instruction is unclear we will contact you for further clarification.
We may further use information for purposes we see fit with consent from you.
- Your Right to Opt out or Change
In order to protect your personal information, we take all the needed precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Our secured servers ensure data protection from all possible causes. If you provide us with your credit card information, the information is encrypted using the latest technologies. Although no method of transmission over the Internet or electronic storage is 100% secure. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Visit our Terms and Conditions page to learn more about our complete terms of service. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
- Security of Information
At clicxo.com.bd all users are provided with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
If you wish to Change Personal Details it can be done from “My Account” option in the Site.
If you want to remove your contact information from all clicxo.com.bd lists and newsletters, please take assistance from our Customer Care for better understanding and the procedure.